Effective 26 August 2026

How we protect and keep information

• Key client, quote, scope, final-work and source records may generally be kept for seven years after the relevant file closes, final payment is made or a quote is declined.
• Accounting and tax records are generally kept for at least seven years after the relevant income year.
• Raw recordings are normally deleted within 90 days after a checked transcript or summary is completed, unless a legal hold applies.