Effective 26 August 2026

How we collect and use information

We normally collect information directly from you. We may use it to:

• Respond to an enquiry and understand what help you need.
• Assess whether our services are suitable and prepare a quote or written scope.
• Provide agreed mentoring and business-support services.
• Keep accurate client, accounting, tax, company and service records.
• Manage appointments, follow-up, invoices, payments, complaints or disputes.
• Protect our systems, website and business, and meet legal or regulatory requirements.